For individual contributors, strengthening everyday collaboration makes routine interactions smoother and builds stronger workplace partnerships. For managers, it fosters an environment of psychological safety where team members feel supported, heard, and aligned.
Featured Talk: 10 Ways to have a Better Conversation by Celeste Headlee
Veteran interviewer Celeste Headlee shares practical insights into the ingredients of meaningful dialogue: honesty, brevity, clarity, and genuine listening. She lays out simple, high-impact strategies, from avoiding multitasking to asking open-ended questions, that help us set aside personal assumptions, navigate differences, and make every conversation count.
After watching, consider:
- Which of Celeste’s 10 rules could immediately improve your daily interactions with colleagues?
- How does setting aside the need to "win" an argument create a safer space for open, honest workplace collaboration?
- What small shift can you make today to focus less on preparing your response and more on truly understanding others?
Featured LDE Next Level Digital Course
Take your learning further with our self-paced, on-demand course library:
- LDE Next Level: How to Work Effectively With Different Communication Styles: Collaboration is smoothest when we understand how others process and share information. In this course, you will learn to identify four distinct communication styles and adapt your own approach to build rapport, avoid misunderstandings, and work seamlessly with colleagues across campus.