University Human Resources

Manager Guide to Performance Evaluations

Managers play a critical role in ensuring a fair, consistent and meaningful performance evaluation process. These resources are designed to help you navigate the annual evaluation process while building strong, productive relationships with your team members.

Managerial Requirements

All managers of staff, including faculty managers of staff, are required to complete an annual staff performance evaluation and are responsible for the following:

  • Ongoing Dialogue: Engage in regular conversations throughout the year to assess progress against performance expectations, identify opportunities for growth and ensure alignment on goals.
  • Formal Documentation: Complete an Annual Staff Performance Evaluation form in Workday for each staff member you supervise, including an assessment of the their progress toward goals and key responsibilities, and new skills demonstrated during the year.
  • Core Competencies (Optional): While evaluating specific core competencies is optional, they provide a helpful framework for providing holistic feedback. If you use this section, please include specific examples to support your assessment.

If you anticipate assigning a rating of “Requires Improvement,” consult with the Employee & Labor Relations team in advance. This consultation will include the review of documentation to support the rating, as well as developing a Performance Improvement Plan (PIP). This rating requires prior approval from UHR before being shared.

Tips for Writing Effective Performance Evaluations

  • Encourage Self-Evaluations: Remind your team to submit their self-evaluations. Their perspective on their wins and challenges ensures you have a comprehensive view of their performance over the review period.
  • Consistent Alignment: A formal performance discussion should serve as a summary of the feedback provided throughout the year. Effective managers offer guidance in real-time (even daily or weekly) so that the annual review reinforces established themes and celebrates milestones already acknowledged.
  • Mitigate Recency Bias: It’s natural to focus on the most recent weeks of work. Review your notes from the entire cycle to ensure the evaluation reflects the full year of contribution.
  • Gather Internal Feedback: Where appropriate, solicit feedback from colleagues who worked closely with your staff member to get a well-rounded perspective on their collaborative impact.

Conducting the Performance Discussion

The spirit in which you approach the conversation significantly affects its effectiveness.

  • Prepare in Advance: Come to the conversation ready with examples, key themes and clear feedback.
  • Set a Supportive Tone: Approach the meeting with the genuine intent to help the employee succeed. When an employee trusts that you are invested in their growth, the conversation becomes a collaborative dialogue rather than a top-down critique.
  • Emphasize Strengths: Devote meaningful time to discussing what is going well. For employees meeting or exceeding expectations, positive dialogue about continued growth should comprise the majority of the meeting to maintain momentum and engagement.
  • Address Challenges Clearly: Do not avoid difficult topics. For areas that require improvement, be direct and use specific examples. Clear, honest feedback is the most effective way to help an underperforming employee return to the expected standard.
  • Make it a Two-Way Dialogue: Aim for a "50/50" conversation. If the manager does all the talking, the employee may feel disconnected from the process and their own professional development.
    • Try asking: "What three accomplishments are you most proud of this year?" or “What support do you need from me to navigate your current challenges?”

Frequently Asked Questions