University Human Resources

Back-Up Care

Brown University provides 24/7 access to qualified care specialists through Bright Horizons for those times when your regular care arrangements fall through. Whether it's for a child, an adult family member or even yourself, back-up care is available for both planned and unplanned needs.

Registration and Reserving Care

Plan ahead so you’re ready when it matters most. Registering now ensures a faster, smoother experience when you need care. You can reserve care for the same day or schedule up to 60 days in advance. You will need your 9-digit Brown ID number.

Register or Reserve via bright horizons

  • Username: Brown
  • Password: backup8

Register by Phone: Call 1-877-BH-CARES (1-877-242-2737)

Care Options

Benefit-eligible employees can access these services starting on their first day of employment, with coverage continuing through their last active day.

  • Back-Up Child Care: Choose in-home care for well or mildly ill children, or center-based care through a nationwide network of licensed providers
  • Adult/Elder Care: Arrange in-home support for a parent, grandparent, spouse, adult child or even yourself
  • Additional Family Support: Explore self-service and self-pay options through CareDirect, including ongoing caregivers, nanny placement, weekend babysitting, pet care, tutoring and access to the Sittercity mobile app

If a care reservation cannot be fulfilled, Bright Horizons will activate Out-of-Network Care, allowing you to secure your own back-up provider and receive reimbursement for eligible expenses.

Program Parameters and Copays

ServiceAllowanceYour Cost (Copay)
Standard Care15 days per calendar year 
New Parent Transition+15 additional days for newborns or newly adopted children
(within the first 12 months)
 
Center-Based Care $15/child (or $25/family) per day
In-Home Care $4/hour per caregiver (each caregiver can support up to three participants at a time)

Tax Information & Imputed Income

To comply with current IRS regulations, Brown University may be required to withhold and report taxes on certain subsidized dependent care benefits.

If the total value of your back-up care subsidies in a calendar year, combined with any contributions to your Dependent Care Flexible Spending Account, exceeds the IRS tax-free limit of $7,500, the amount above this threshold will be treated as imputed (taxable) income.

Please Note: The fair market value of care may vary.

This information is provided for your general review only. Brown cannot provide personal tax advice. Please consult a tax professional for guidance on your individual tax situation.

Program Enhancements and Family Support

Virtual Tutoring Exchange

Eligible employees may exchange one back-up care day for up to four hours of virtual tutoring. This benefit is available for dependents ages 5-18. 

Experienced tutors can support students in reading, math and more than 300 additional subjects. Copays will apply.

Tutoring FAQ

Expanded Network of Tutors and Virtual Learning Support

Through Bright Horizons Additional Family Supports, the tutoring now includes trusted providers such as Revolution Prep, Varsity Tutors and Marco Polo Learning.

Log in to explore Academic & Virtual Learning Support and access premium tutoring and test preparation services.

Access to Babysitters, Nannies and Housekeepers

Sittercity offers a comprehensive database of local babysitters, nannies and housekeepers. Caregiver profiles include helpful badges indicating key credentials such as background checks, CPR certification and First Aid training. 

The Sittercity membership fee is waived for Brown faculty and staff. Users are responsible for the cost of any caregiver they choose to hire.

Search for Sitters, Nannies and Housekeepers

Testimonials

The back-up care benefit helped my sister and me work and care for our mother the way we needed while she was in the final stages of dementia. Needing one of us at the hospital 24/7 to advocate for her, we were able to secure overnight care through this benefit which allowed one of us the ability to work the next day. Back-up care allowed us to juggle both our work responsibilities, our need to be with her while in the hospital and during her last days in hospice. Thank you, back-up care!

Brown Staff Member

While traveling, I was able to use back-up care to work in one room and have my son in the next room with a caregiver. I could go back and forth between the rooms to nurse. That is the ultimate in accommodating a mother's needs.

Brown Faculty Member