University Human Resources

Telemedicine

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Telemedicine

Telemedicine gives you convenient, 24/7 access to medical care and no appointment is needed. Whether you’re at home, at work or on the go, you can connect with a doctor anytime, day or night. Employees and dependents enrolled in a Brown University medical plan have access to telemedicine services, making it easier than ever to get the care you need.

Why Use Telemedicine?

  • 24/7 Access to Care: Speak with board-certified physicians anytime by phone or video
  • Convenience and Flexibility: Get care wherever you are; no waiting rooms or scheduling hassles
  • Cost Savings: Virtual visits are free of charge for Blue Cross Blue Shield members

How it Works

Telemedicine services are provided through Teladoc Health, offering quick, reliable care for common conditions like colds, flu, allergies rashes and more. 

You can connect with a doctor in minutes, by phone or video, whenever you need care.

Get Started with Teladoc Health

Set up your account now so you’re ready when you need it:

  1. Register for Teladoc Health through the My Health Toolkit® site listed on your member ID card.
  2. Log in to your My Health Toolkit account.
  3. Select Providers & Services, then Telehealth.

Using the My Health Toolkit app?

Tap Find Care, then select Teladoc Health.

See What Your Colleagues are Saying about Telemedicine

I was suffering from symptoms of bronchitis for about a week. I was extremely busy at work and my doctor is about 45 minutes away, which would mean taking a half day away from the office. I went online and registered for telemedicine; within 20 minutes a doctor called me back, phoning in a prescription to my registered pharmacy for pick-up. My cost: $0. No time away from work: invaluable.

I had a terrible sinus infection, and the last thing I felt like doing was spending half of my Saturday waiting around at an urgent care center with my bored child. I used the telemedicine app on my iPad, waited in a virtual waiting room for about 4 minutes and was seen by a great practitioner. About an hour later, I was driving to the pharmacy to pick up my prescription and by evening was feeling so much better!

Blue Cross & Blue Shield of Rhode Island is an independent licensee of the Blue Cross and Blue Shield Association. Teladoc Health is an independent company that provides telehealth services on behalf of your health plan.