University Human Resources

Telemedicine

Telemedicine gives you convenient, 24/7 access to medical care and no appointment is needed. Whether you’re at home, at work or traveling, you can connect with a doctor anytime, day or night. Employees and dependents enrolled in a Brown University medical plan have access to telemedicine services.

Why Use Telemedicine?

  • 24/7 Access to Care: Connect with board-certified physicians anytime via phone or video
  • Convenience and Flexibility: Speak with a doctor from the comfort of your home, office or while traveling, and no appointment required
  • Cost Savings: Virtual visits are free of charge for Blue Cross Blue Shield members

How it Works

Telemedicine services are provided through Teladoc. Getting started is quick and easy. Set up your account in advance so you’re ready when you need care.

Getting Started with Teladoc

See What Your Colleagues are Saying about Telemedicine

I was suffering from symptoms of bronchitis for about a week. I was extremely busy at work and my doctor is about 45 minutes away, which would mean taking a half day away from the office. I went online and registered for telemedicine; within 20 minutes a doctor called me back, phoning in a prescription to my registered pharmacy for pick-up. My cost: $0. No time away from work: invaluable.

I had a terrible sinus infection, and the last thing I felt like doing was spending half of my Saturday waiting around at an urgent care center with my bored child. I used the telemedicine app on my iPad, waited in a virtual waiting room for about 4 minutes and was seen by a great practitioner. About an hour later, I was driving to the pharmacy to pick up my prescription and by evening was feeling so much better!